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Business development process

 

 

There are three types of enterprise development:

·         Business start-up,

·         Business consolidation (merge/combine)

·         Business growth each of which is a distinct stage in the process of developing a business:

 

Business start-up process

 

The business start-up process extends from the conception of an idea to putting it into practice and evaluating its potential:

 

(i)                 Propose a business idea

(ii)               Confirm the feasibility of the business idea*

(iii)             Decide the level of entry into the market*

(iv)             Produce a business start-up plan

(v)               Obtain and deploy the necessary resources

(vi)             Start doing business

(vii)           Monitor and evaluate the results

 

*Planning for start-up can only begin after the feasibility of the business idea has been confirmed and after the level of entry into the market has been decided. This will depend on the funds available for the start-up

 

Business consolidation process

 

Business consolidation can take place at any time after a period of development and change, the aim being to stabilize an enterprise within its current markets:

(i)                 Review profitability

(ii)               Review production efficiency

(iii)             Review the customer base

(iv)             Set new performance targets and budgets

(v)               Make necessary operational changes

(vi)             Monitor and evaluate the results

 

*Planning can only start after these reviews have been completed.

 

Business growth process

 

Business growth is of two types.

Type 1 growth is an increase in sales derived from a more productive use of existing resources and more effective exploitation of markets.

 

Type 2 growth is increased sales derived from an increase in production capacity and/or product range derived from investment.

The steps in the process are:

(i)                 Review the current performance of the business (in the market, in its production/service operations, in meeting financial targets

(ii)               Analyze the current capacity of the business to support growth (resource base, experience base, control base, ideas base management/leadership base)*

(iii)             Develop a growth project

(iv)             Start and complete the project

(v)               Monitor and evaluate the results

 

 

i.                    Cover Sheet

ii.                  Executive Summary

iii.                Table of Contents

iv.                Statement of Purpose

v.                  Company History

vi.                Business Description

vii.              Products and Services

viii.            Market Analysis

Industry analysis

Customer analysis

Competitor

Pricing strategy

Sales/Marketing Strategy

 

ix.                Organizational Plan/Management

x.                  Operational Plan

xi.                Financial Plan

xii.              Appendices

 

Cover Sheet

 

This section narrates identity information. These are:

i.            The words “Business Plan”

ii.          Your name and business name

iii.        Company logo

iv.        Address

v.          Telephone number

vi.        Fax Number

vii.      Email Address

viii.    Web Address (URL)

ix.        Submission date

 

Executive Summary

Executive Summary is among the most important parts of the business plan, because it summaries all important features of the plan. Most people will read the executive summary before deciding to read or not to read the whole document. It is normally written last. It includes:

 

i.            Name of business promoter and her brief background

ii.          Name of the business

iii.        Business start date

iv.        Location

v.          Business objectives

vi.        Major activity of the business

vii.      Market prospects

viii.    Financial forecasts

Table of Contents

This section enables the reader to navigate through the document easily. The reader will now which section of the plan is on which page. The table of content shows page numbers, sections and subsections of the report.

Statement of Purpose

This section discusses briefly the major objectives of the business plan. It can be financing and or operational.   For financing objectives, the important issues to talk about are:

 

v  How much money is needed?

v  What will the money be used for?

v  How will the funds benefit the business?

v  Why does this loan or investment make business sense?

v  How will the funds be repaid?

 

In case of operational objectives key issues to address include:

ü  Who will use it?

ü  Will it outline strategy plans?

ü  How will it be updated?

 

 

Sample: Statement of Purpose

This business plan is written to secure financing in the amount of $24,000, which will cover the following costs:

$10,000 in equipment

$14,000 in operating capital

The loan will supplement the owner’s equity investment of $20,000, and will be repaid beginning the month after disbursement according to lender terms. Funds will play a crucial role in sustaining the business as the client base grows, and will allow the business to become self-sufficient by the beginning of year two.

 

 

Company History

Company history (or even the history of the individual business promoter) is very important since it enables the reader of the business plan document to get the company profile, track record and achievement. This section narrates:

 

i.                    Mission Statement

ii.                  Basic product description

iii.                Names of principals (owners, Management) and brief background on each

iv.                Legalities: business type

v.                  Company location

vi.                Number of employees

vii.              Customer highlights

viii.            Your niche and unique qualities

ix.                Strategic alliances

x.                  Awards and merits

xi.                Company milestones (business formation, opening date, hiring employees, revenue levels/ growth)

xii.               1-3 year plan – future milestones to reach (sales goals, hiring employees)

Sample: Company History

 

MAAKA Child Care strives to become the most-well known and reputable service provider in the Tegeta Area, Dar es Salaam Tanzania, with a targeted focus on safety, enrichment, and comfort. The Company was founded based on a growing trend: quality child care is a key issue for working parents, and has now become a top priority for Dar es Salaam region.

 

The business is owned and operated by its co-founders, Masawe Associates and Kalimanzira and Sons ltd. Each has had extensive experience working with children prior to opening this project, in both a teaching and managing capacity. Since opening in March of 2005, MAAKA Child Care has reached the following milestones:

Incorporated andregistered as a child care centre in Dar es Salaam and became licensed in March, 2006

Renovated owned residence of principal to operate, at Nyirenda street, Tegeta.

Enlisted first 20 full-time clients/children in April 2006

Reached monthly break even  June 2010

Hired 3 full-time staff teacher June 2008

Tshs 50,000,000 in revenue by September 2011

 

MAAKA plans to reach its capacity of 120 children by the end of December 2013, where projected monthly income will be Tshs 100,000,000. By June of the following year, the MAAKA will look to expand the centre, to a capacity of up to 200 children.

 

 

 Business Description, products and services

Describe briefly the business you are planning to undertake/develop including basic products or services offered, business type-new, takeover, expansion,  etc. Also include the following:

 

v  General strategy plan

v  List of planned milestones (business formation, opening date, hiring employees, reaching certain revenue goals)

v  Planned strategic alliances

v  Work already done

v  Experience in the business

v  Detailed description of products or services

v  Indicate stage of development: in-process, prototypes, samples

v  Patents or trademarks, legal contracts, licensing agreements, regulations, certifications

 

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THE ROLE OF NTREPRENEURIAL NETWORKS ON BUSINESS DEVELOPMENT

 

THE ROLE OF NTREPRENEURIAL NETWORKS ON BUSINESS DEVELOPMENT

 

 Introduction

ØThe role of networks in fostering (promoting) business performance and economic growth.

Ø Networks are deemed to have the potential to address challenges related to Smallness, Newness and Isolation of the enterprises.

 

Ø“… to manage a business well is to manage its future;  to manage its future is to manage information; and to manage information is to network…” (Barker, 2000).

 

ØHow do we define networks? There are many definitions, Including the views that:

 

i.             Networks are organisational relationships: In its simplest form, the term network is used to refer to two or more organisations involved in long-term relationships (Thorelli, 1986).

 

ii.           Networks are social and economic relationships: a framework of individuals and organisations, which form the stage upon which entrepreneurial performance is played (Wickham, 1998).

 

iii.           Networks are ties: networking is an activity, which is differentiated from normal business behaviour in terms of the nature of relationships – strong ties, weak ties, and one-off events (Birley and Muzyka, 1997).

 

iv.          Networks as linkages and means for flexible specialisation: institutional arrangements, which facilitate flexible specialisation among firms operating together in a given geographical environment (Piore & Sabel, 1984).

 

v.            In general terms, therefore: Accordingly, networking activities are those social and economic processes through which individuals and organisations develop long-term relationships with particular sets of stakeholders for the purpose of accessing support and facilitating exchange.

 

 

Ø Relationships are vital in all spheres of life, here are a few facts about the importance of social relationships:

 

i.             People with strong social support networks enjoy better physical and mental health than those without such networks. Not only people with good support networks less likely to become ill, but when they do, they recover faster.

ii.           People with large personal networks tend to live longer than those with small networks.

 

iii.          Personal happiness and satisfaction depend in large part on the quality of relationships with other people.

iv.          Building good working relationships is the main cause of success for managers who take charge of a new situation

 

v.            Close relationships with customers save money. It costs three to five times as much to get a new customer as it does to keep an existing one!

 

vi.          Strong partnerships with suppliers yield lower costs and higher quality products and services

 

vii.         Business effectiveness, in general, depends more on “human-related activities”, such as building relationships, interpersonal skills, and communication, than on technical skills and abilities

viii.       Managers with large personal networks get higher-paying positions than managers with small networks

 

ix.          Managers with larger, well-diversified networks get promoted faster and at younger ages compared with their peers with underdeveloped networks

 

x.            Professionals who find jobs through personal contacts (instead of classified advertisements or other impersonal means) find better, more satisfying jobs that they stay with longer

 

xi.          Relationships are  fundamental human need

 

xii.        Repeated interactions encourage cooperation, trust, & ties

 

xiii.       Networks make the world small

 

xiv.       It supports accumulation, and deployment (use/consumption)of  physical and soft resources, which entrepreneurs cannot do without (Aldrich and Zimmer, 1986)

 

 

Networks are instrumental towards overcoming SMEs’ challenges of Smallness, Newness and Isolation:

 

ØThey influence resources

 

ØThey influence information

 

ØThey enhance capacities and capabilities

 

Building intelligence networks

 

 

Inside

Outside

 

         Superiors

         Customers

Personal

         Peers

         Suppliers

 

         Subordinates

         Investors

 

         Team members

         Union leaders

 

         Directors

         Government officials

 

 

 

 

         Work units

         Organizations of:

 

         Teams

         Clients

Group

         Departments

         Suppliers

 

         Divisions

         Investors

 

         Subsidiaries

         Communities

 

         Offices

         Etc

 

 

 

 

 

·         Mutual understanding:

 

ØStrive to have a clear understanding of what you intend to achieve from your networking initiatives.

ØStrive to understand the expectations of the other parties you interact with:

          - internal

          - external 

 

·         Mutual benefits

 

-          Both parties win in an authentic (true/real) relationship.

-          Each part takes the other’s welfare into account

-          There is shared exchange of:

ØTask-related benefits

ØRelationship-related benefits

ØInspiration-related benefits

 

·         Relationship contract

 

ØThink of a relationship as an implicit (unspoken) contract,  unwritten agreement, wherein reciprocity (joint/shared) prevails (success)

 

-A psychological/interpersonal contract

 

- “… a tacit, but agreed upon, set of mutual expectations concerning performance, roles, trust, and influence.”

 

1.   Define entrepreneurship networks.

2.    Name three pillars of networks.

3.   For any business of your choice, discuss how can good networks promote the business.

4.   The limited growth of business in Tanzania is at times associated with the lack of supportive networks. Discuss.

5.   Describe any four benefits of effective networking for a Business Manager

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